Privacy Policy

Museum Climate Controls, a division of Micro Climate Technology Inc. (“Museum Climate Controls,” “we,” “our,” or “us”), is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, services, and marketing campaigns.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, job title, company/organization, email address, phone number, mailing address, and other identifiers you provide voluntarily.
  • Business Information: Institution or organization name, role or department, project details, and professional interests.
  • Technical Information: IP address, browser type, operating system, device identifiers, and browsing activity on our website (via cookies and analytics tools).
  • Engagement Data: Information collected through LinkedIn Lead Gen forms, email signups, event registrations, or when downloading our resources (e.g., brochures, case studies, or technical documents).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide requested information, brochures, or case studies.
  • To respond to inquiries, service requests, and technical support needs.
  • To improve our products, services, and website functionality.
  • To communicate relevant updates, newsletters, or marketing offers (you may opt out at any time).
  • To comply with legal obligations and industry standards.

3. How We Share Information

We do not sell or rent personal information. We may share your information only under the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, marketing platforms, CRM, or customer service, under strict confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, safety, or property.
  • Business Transactions: In connection with a merger, acquisition, or other corporate restructuring, provided that safeguards are in place to maintain confidentiality.

4. Data Security

We implement reasonable technical, organizational, and administrative measures to safeguard your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal and contractual obligations, resolve disputes, and enforce agreements.

6. International Data Transfers

As a Canadian company serving global clients, your personal information may be transferred to and stored on servers located outside your country of residence, including in Canada, the United States, or the European Union. We take appropriate safeguards to ensure your information is protected in accordance with applicable data protection laws.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • The right to access, update, or correct your personal information.
  • The right to request deletion of your information (“right to be forgotten”).
  • The right to restrict or object to certain processing activities.
  • The right to data portability.
  • The right to withdraw consent to marketing communications at any time.

To exercise these rights, please contact us at info@musecc.com.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

9. Third-Party Links

Our website and documents may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those third parties.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The revised policy will be posted on this page with an updated effective date.

12. Contact Us

For questions, concerns, or to exercise your data protection rights, please contact us:

Museum Climate Controls
Unit 8 – 3490 Laird Road
Mississauga, Ontario L5L 5Y4
Canada
Email:

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